HELP CENTRE
Help & support
Find the right answer first, then send a correctly routed, traceable request if you still need support.
CHOOSE A ROUTE
What do you need help with?
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My question is not listedPLANS & BILLING
Check the plan or payment route first
Professional and Team are self-service. A payment starts only after an explicit billing choice and secure Checkout.
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Review an existing subscription
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Payment completed but access did not change
Allow the checkout return to finish, refresh Account & settings once, then report the billing period and approximate payment time if access is still unchanged.